Customer Service Executive

February 15, 2021 5:32 pm

Customer Service Executive

We Are Hiring !!!

Required 5 Female Philippine Nationals for the position of Customer Service Executive.

  • Greet all the customer
  • Reach the given target on a daily basis
  • Provides outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations
  • Promotes and maintains positive relations with all loyal clients and new customer
  • To be able to report to branch as per given schedule
  • To be able to work in a timely manner
  • Complies with all department and company policies and procedures
  • Contributes to the fulfillment of department and company objectives and goals
  • Performs as a team member in allocating and coordinating the work flow
  • Handles workload and customer queries with patience and empathy and not let the work pressure reflect on the way when dealing with the clients
  • Maintains proper records of all transactions, cancellations, and issues computer generated receipts to the customers
  • Maintains an awareness of all promotions and advertisement
  • Maintains a clean and orderly checkout of the counter
  • Answers customer’s questions and provides information on procedures or policies
  • Maintains good relationship with all customer
  • Trains and mentor new employees
  • Strictly follow the Anti-Money Laundering procedures as per company rules and regulations
  • Responsible for protecting the privacy of their customers by not discussing financial matters outside, they are required to only release account information to authorized individuals
  • Reporting to the Assistant Branch Manager
  • Ensures zero tardiness and absences
  • Ensure the cleanliness of the counter

· Make sure to give 100% commitment in all sales promotion